Politique de confidentialité

Privacy Policy

Last updated: September 22, 2026

Rossacasa ("we", "us", "our") operates this store and website, including all related information, content and services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using this site or placing an order, you agree to this policy.

1) Information we collect

Information you give us: your name, email address, phone number, billing and shipping address, and order details. Payment card information is entered directly with our payment processors and is never stored on our servers.

Information collected automatically: your IP address, device and browser type, pages viewed, referring site, and interactions with our site. This is collected through cookies, pixels and similar technologies.

Information from third parties: order, fraud-prevention and advertising data from our service providers, including Shopify, our payment processors, and advertising platforms such as Meta, Google and TikTok.

2) How we use your information

We use your information to process and ship your orders, send order confirmations and tracking, provide customer support, prevent fraud and abuse, comply with our legal obligations, improve our products and website, and, where permitted, send you marketing communications and show you relevant advertising.

3) Marketing communications

If you subscribe to our emails or SMS, we use your contact details to send offers and news. You can unsubscribe at any time using the link in any email, by replying STOP to an SMS, or by emailing contact@rossacasa.com.

4) Cookies and tracking

We use cookies and similar technologies to operate the site, remember your cart, measure traffic and deliver advertising. You can control cookies through your browser settings. If you visit our site with the Global Privacy Control signal enabled, we treat it as a request to opt out of the sale or sharing of your personal information.

5) Sharing your information

We share personal information with service providers who help us run this business: Shopify (e-commerce platform), payment processors, shipping and fulfillment partners, email and SMS providers, analytics and advertising platforms. We do not sell your personal information for money. Sharing data with advertising partners for targeted advertising may be considered a "sale" or "sharing" under some US state privacy laws. We may also disclose information when required by law or to protect our rights.

6) International transfers

Our service providers may process your information outside the United States, including in Switzerland and the European Union. We rely on appropriate safeguards for those transfers.

7) Data retention

We keep order information for as long as required for accounting, tax and legal purposes. Marketing data is kept until you unsubscribe.

8) Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to opt out of the sale or sharing of your personal information and of targeted advertising, and to withdraw consent. California residents have these rights under the CCPA and CPRA, and residents of other US states have similar rights. We will not discriminate against you for exercising them.

To exercise any right, email contact@rossacasa.com with the subject "Privacy request". We may ask you to verify your identity before we act. You can also use our Your Privacy Choices page to opt out of the sale or sharing of your information.

9) Children

This site and our products are intended for adults aged 18 and over. We do not knowingly collect personal information from children.

10) Changes

We may update this policy. The version published on this page is the version in force, with the date shown at the top.

11) Contact

Rossacasa, contact@rossacasa.com. We reply within 24 hours, 7 days a week.